Client Relationship Manager and High Jewellery Grand Vendeur
Salary: Six figures + Commission
Type:
Permanent
About the Role
Luxury Recruit is exclusively engaged on this search for an International Client Relationship Manager and High Jewellery Grand Vendeur for a prestigious high-end jewelry brand. This role is showroom-based in Bond Street, requiring an experienced professional adept at working in a retail showroom environment and catering to an elite clientele.
The ideal candidate will have significant experience in high-value jewelry sales, a portfolio of established UHNW (Ultra High Net Worth) clients, and the ability to travel internationally as needed. Candidates from similar luxury brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or comparable maisons will be given priority.
Key Responsibilities:
Sales & Client Development
- Drive high-value sales by presenting the brand’s exceptional pieces to UHNW clients in the showroom and during private events or international appointments.
- Build and sustain long-term relationships with existing and prospective UHNW clients, ensuring an unparalleled luxury experience.
- Proactively identify and engage new clients through exclusive events, referrals, and bespoke client engagement strategies.
Showroom Operations
- Represent the brand as a trusted advisor and ambassador in the showroom, delivering an exceptional client experience.
- Stay up-to-date with the latest collections, bespoke creations, and rare gemstones by collaborating with the design and production teams.
Business Development
- Identify opportunities to collaborate with complementary luxury sectors such as private banks, concierge services, and auction houses.
- Develop and execute innovative approaches to enhance client loyalty and drive business growth.
Market Knowledge & Travel
- Conduct market analysis and monitor competitor activities to support business development strategies.
- Be prepared to travel as required to meet clients, attend events, and showcase collections internationally.
Candidate Profile:
Experience & Background
- Proven track record of achieving sales targets in high-end jewelry or comparable luxury sectors.
- Experience in a showroom or retail environment for leading brands such as GRAFF, Harry Winston, Cartier, Van Cleef & Arpels, or similar.
- Established network of UHNW clients and a deep understanding of their needs and preferences.
- Expertise in gemstones and bespoke jewelry; a gemology certificate (e.g., GIA, FGA) is highly desirable.
Skills & Attributes
- Exceptional sales and negotiation skills with a results-driven mindset.
- Outstanding interpersonal and communication skills, able to engage with discerning clientele effectively.
- Professionalism, discretion, and a deep understanding of luxury client expectations.
- Creative thinker with strong business development capabilities.
- Impeccable attention to detail and passion for the luxury market.
Additional Requirements
- Must be able to work in a Bond Street retail showroom environment.
- Fluent in English; additional languages are highly advantageous.
What We Offer:
- Competitive salary and performance-based incentives.
- An opportunity to represent one of the world’s most prestigious jewelry brands.
- A dynamic and luxurious working environment in the heart of London.
How to Apply:
Interested candidates should send their CV and cover letter, detailing their experience and suitability for the role.