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Womenswear Senior Sales Associate

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Salary: DOE Location: London Type: Permanent


Our Client is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. Our clients reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Purpose and Scope:

To provide customers with exceptional sales support and service within the womenswear boutique store. Achieving retail success and understanding of the customer’s wants and needs and recommending suitable solutions.


  • Provide exceptional customer service;
  • Assist clients with selection of merchandise;
  • Develop strong commercial relationships with clients;
  • Maintain and develop client book;
  • Responsible for achieving and exceeding personal sales targets;
  • Prepare and maintain stock on the sales floor;
  • Daily replenish stock according to allocation;
  • Maintain stock allocation in the stock room;
  • Provide thorough after sales service to clients i.e. follow through on alterations/sends, and written/telephonic correspondence regarding specific wishes, new deliveries, service/merchandise satisfaction etc;
  • Assist with telephone enquiries, and follow through thoroughly;
  • Demonstrate a clear understanding and implementation of product, lifestyle, wardrobing, good merchandising and styling technique;
  • Maintain effective communication with all peers and seniors (eg: holds, sends, deliveries, schedules etc);
  • Demonstrate ability to adhere to company policy and procedure

Job Requirements:

  • Works to a high standard of service;
  • Likes the product and understands the their philosophy;
  • Enjoys working in a team, being co-operative and supportive to fellow members;
  • Is a confident and comfortable in making autonomous decisions when required;
  • Able to demonstrate strong communication skills, in particular verbal;
  • Well groomed individual with a good understanding of trends, fashion and competition;
  • Is able to demonstrate flexibility and innovation in reacting positively to changing work demands

This position is an opportunity for a very well presented, passionate and knowledgeable individual. A strong belief in providing the best customer service experience is a must. The candidate will also love face to face service and be suitable to work in a Luxury environment.

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