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Sales Support Administrator

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Salary: Negotiable Location: London, United Kingdom Type: Permanent

We are currently seeking on behalf of our client (who is a fine / high end jewellery brand based in Mayfair, London) a full time candidate to fulfil the position of After Sales Service administrator/Point of sales material purchasing coordinator.

As a Sales Support Administrator, the candidate will be responsible for all aspects of after sales administration and be responsible for our POS materials such as Gift bags/boxes/display materials.

Key responsibilities and accountabilities:


  • Source quotes from our workshops, seeking best pricing.
  • Compile quote for customer review.
  • Processing repairs:
  • Raise appropriate repair documentation to forward on to the client and workshops.
  • Regularly check and progress, ensuring the client is kept informed of the repair status at all times.
  • Liaise with relevant workshops daily to ensure the specified delivery schedules are met.
  • Arrange delivery dates and times for the client to receive the goods

After Sales:

  • Ensure customer satisfaction after delivery of each order.
  • Cross reference invoices received in relation to the order from the supplier.
  • Invoice clients upon completion of all orders.


  • Purchase Props/Gift bags/Boxes/Presentation materials
  • Regularly stocktaking to ensure supplies are efficient globally.
  • Co-ordinate distribution globally.


The right candidate should be of an outgoing nature and be able to communicate efficiently.  Self-driven and organised individual. Comfortable dealing with varying levels of authority within a business. This role would suit candidates with an administration and customer service background.

Communication: Must be an excellent telephone communicator.

Due to high volume only successful candidates will be contacted.

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